Terms of Service
By using ChatBot Pro, you agree to these terms and conditions. Please read them carefully.
Last updated: January 15, 2024
Important Notice
By accessing or using ChatBot Pro, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
Table of Contents
1. Acceptance of Terms
By accessing and using ChatBot Pro, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
These Terms of Service apply to all visitors, users, and others who access or use the service.
2. Description of Services
ChatBot Pro provides AI-powered chatbot services including:
AI Chatbot Creation
Tools to create and customize AI-powered chatbots
Integration Platform
Integration with popular messaging platforms and websites
Analytics and Insights
Performance analytics and conversation insights
API Access
Developer tools and API for custom integrations
3. User Accounts
Account Registration
To access certain features of the service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of unauthorized use
Account Security
You are responsible for maintaining the confidentiality of your account credentials.
ChatBot Pro will not be liable for any loss or damage arising from your failure to protect your account.
4. User Responsibilities
As a user of ChatBot Pro, you agree to:
Content Responsibilities
- • Provide accurate training data for your chatbots
- • Ensure compliance with applicable laws
- • Respect intellectual property rights
- • Not provide misleading or harmful content
Usage Responsibilities
- • Use the service for legitimate business purposes
- • Not attempt to circumvent security measures
- • Not interfere with service operation
- • Comply with all applicable regulations
5. Prohibited Uses
You may not use our service for any illegal or unauthorized purpose. Prohibited activities include:
Illegal Activities
Using the service for illegal purposes or to facilitate illegal activities
Harassment and Abuse
Harassing, abusing, or harming others through chatbot interactions
Spam and Fraud
Sending spam, phishing, or fraudulent communications
Security Violations
Attempting to compromise system security or access unauthorized data
Intellectual Property Infringement
Using copyrighted material without proper authorization
6. Intellectual Property
Our Intellectual Property
ChatBot Pro retains all rights, title, and interest in and to our service, including:
- Software, algorithms, and AI models
- Platform design and user interface
- Documentation and training materials
- Trademarks, logos, and brand elements
User Content
You retain ownership of content you provide to train your chatbots. By using our service, you grant us:
- A license to use, modify, and process your content for service provision
- Right to analyze content to improve our AI models
- Permission to use anonymized data for analytics
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.
By using our service, you consent to the collection and use of information as described in our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Payment Terms
Subscription Plans
ChatBot Pro offers various subscription plans with different features and usage limits:
Billing and Payment
- Payments are processed through secure third-party payment providers
- Subscription fees are billed in advance on a monthly or annual basis
- All prices are listed in USD and are subject to applicable taxes
- Failed payments may result in service suspension
9. Cancellation and Refunds
Free Trial
New users may be eligible for a free trial period. No credit card is required to start a free trial.
Cancellation
You may cancel your subscription at any time:
- Cancellation takes effect at the end of the current billing period
- You will continue to have access until the end of the paid period
- No refunds for partial months of service
- Data export available before account deletion
Refund Policy
We offer a 30-day money-back guarantee for new paid subscriptions. If you're not satisfied, contact us within 30 days of your first payment for a full refund.
10. Disclaimers
Our service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind.
AI Limitations
Our AI chatbots may occasionally generate incorrect, incomplete, or inappropriate responses. Users should review and verify all AI-generated content.
Service Availability
We do not guarantee uninterrupted or error-free service. Scheduled maintenance may be required with advance notice.
Third-Party Services
We are not responsible for the availability or functionality of third-party integration services.
11. Limitation of Liability
To the maximum extent permitted by law, ChatBot Pro shall not be liable for any indirect, incidental, special, or consequential damages.
Our total liability for any claims related to the service shall not exceed the amount paid by you for the service in the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so this limitation may not apply to you.
12. Indemnification
You agree to indemnify and hold ChatBot Pro harmless from any claims, damages, or expenses arising from:
- Your use of the service
- Your violation of these terms
- Your violation of any third-party rights
- Content you provide or generate through the service
13. Termination
Termination by User
You may terminate your account at any time by following the account deletion process in your account settings.
Termination by ChatBot Pro
We may suspend or terminate your account for:
- Violation of these terms of service
- Illegal or prohibited use of the service
- Non-payment of subscription fees
- Extended period of inactivity
Effect of Termination
Upon termination, your right to use the service ceases immediately. We may delete your data after a reasonable period, unless required by law to retain it.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States.
Any disputes arising from these terms shall be resolved in the courts of San Francisco, California.
If you are accessing our service from outside the United States, you agree that local laws may not apply to these terms.
15. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.
We will notify users of significant changes through:
- Email notifications to registered users
- In-app notifications
- Website banners or announcements
- Updated "Last modified" date
Continued use of the service after changes constitutes acceptance of the modified terms.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Legal Contact
Email: legal@chatbotpro.com
Phone: +1 (555) 123-4567
Address: 123 Legal Street, San Francisco, CA 94102
Support Contact
Email: support@chatbotpro.com
Response Time: Within 24 hours
Live Chat: Available 24/7
Ready to Get Started?
By creating an account or using our service, you agree to these Terms of Service.