Cookie Policy

This policy explains how ChatBot Pro uses cookies and similar technologies to enhance your experience.

Last updated: January 15, 2024

Manage Your Cookie Preferences

Take control of your privacy by customizing which cookies you allow us to use.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They serve various purposes:

Remembering Preferences

Store your settings and preferences

Authentication

Keep you logged in to your account

Analytics

Help us understand how our site is used

Personalization

Provide customized content and ads

2. How We Use Cookies

ChatBot Pro uses cookies for several important purposes:

Essential Functionality

Required for basic site operations and security

Performance Monitoring

Track site performance and identify issues

User Experience

Remember preferences and customize your experience

Marketing and Analytics

Understand user behavior and improve our services

3. Types of Cookies We Use

Essential Cookies

Required

These cookies are necessary for the website to function and cannot be switched off.

Authentication Token session
Security Token session
Load Balancer session

Performance Cookies

Optional

These cookies help us understand how visitors interact with our website.

Google Analytics 2 years
Performance Metrics 1 month
Error Tracking session

Functional Cookies

Optional

These cookies enable enhanced functionality and personalization.

Language Preference 1 year
Theme Settings 1 year
Chat History session

Marketing Cookies

Optional

These cookies are used to deliver advertisements relevant to you.

Google Ads 2 years
Facebook Pixel 1 year
LinkedIn Insight 6 months

4. Third-Party Cookies

We use third-party services that may place cookies on your device:

Analytics Services

  • • Google Analytics
  • • Hotjar
  • • Mixpanel
  • • Segment

Marketing Services

  • • Google Ads
  • • Facebook Ads
  • • LinkedIn Ads
  • • Twitter Ads

These third-party providers have their own privacy policies and we are not responsible for their practices.

6. Managing Your Preferences

You have several options to manage your cookie preferences:

Cookie Consent Banner

Configure preferences when you first visit our site

Settings Panel

Update preferences anytime through your account settings

Browser Settings

Control cookies through your browser preferences

7. Browser Settings

Most browsers allow you to control cookies through their settings:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Learn more →

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Learn more →

Safari

Preferences → Privacy → Cookies and website data

Learn more →

Microsoft Edge

Settings → Privacy, search, and services → Cookies and site permissions

Learn more →

8. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

Limited Functionality

  • • May not stay logged in
  • • Preferences not saved
  • • Shopping cart issues
  • • Personalized features disabled

Reduced Experience

  • • Less relevant content
  • • Generic advertisements
  • • No usage analytics
  • • Slower page loading

Essential cookies cannot be disabled as they are required for basic site functionality.

9. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or applicable law.

We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Displaying a notice on our platform
  • Sending email notifications for major changes

Continued use of our service after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about our cookie policy or practices, please contact us:

Privacy Contact

Email: privacy@chatbotpro.com

Phone: +1 (555) 123-4567

Response Time: Within 48 hours

Technical Support

Email: support@chatbotpro.com

Live Chat: Available 24/7

FAQ: Visit Help Center

Manage Your Cookie Settings

Take control of your privacy and customize your cookie preferences.

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