WhatsApp Integration
Transform your customer service with WhatsApp Business API integration. Provide instant responses, handle multiple conversations simultaneously, and maintain the personal touch that customers expect from WhatsApp. Perfect for e-commerce, service businesses, and enterprises looking to scale their WhatsApp support operations.
Key Features
Benefits
Reduce response time by 90%
Handle 10x more conversations simultaneously
Improve customer satisfaction by 35%
24/7 automated support availability
Lower support costs by 60%
Increase conversion rates by 25%
Setup Guide
Connect your WhatsApp Business account
Configure message templates and get approval
Set up automated response flows
Configure multi-agent handoff rules
Test integration with sample conversations
Launch and monitor performance metrics
Requirements
Use Cases
Customer support automation
Perfect for businesses looking to automate customer support automation with AI-powered responses.
Order status and tracking updates
Perfect for businesses looking to automate order status and tracking updates with AI-powered responses.
Appointment reminders and confirmations
Perfect for businesses looking to automate appointment reminders and confirmations with AI-powered responses.
Lead qualification and nurturing
Perfect for businesses looking to automate lead qualification and nurturing with AI-powered responses.
Marketing campaigns and promotions
Perfect for businesses looking to automate marketing campaigns and promotions with AI-powered responses.
Payment collection and reminders
Perfect for businesses looking to automate payment collection and reminders with AI-powered responses.
Customer Success Stories
"WhatsApp integration reduced our support tickets by 60% while improving customer satisfaction scores from 3.2 to 4.8 stars."
"Our customers love getting instant order updates on WhatsApp. It's been a game-changer for our delivery business."
"Appointment reminders through WhatsApp have reduced no-shows by 40% and patients love the convenience."
Advanced Features
Multi-Language Support
Support 50+ languages with automatic detection and translation capabilities.
24/7 Availability
Round-the-clock automated support with human escalation when needed.
Analytics & Insights
Comprehensive analytics dashboard with conversation metrics and customer insights.
Enterprise Security
End-to-end encryption with GDPR, CCPA, and SOC 2 compliance.
Pricing & Plans
Starter
- Up to 1,000 conversations/month
- Basic automation features
- Email support
Professional
- Up to 10,000 conversations/month
- Advanced WhatsApp features
- Priority support
- Analytics dashboard
Enterprise
- Unlimited conversations
- Custom integrations
- Dedicated account manager
- SLA guarantee
Frequently Asked Questions
How long does WhatsApp integration setup take?
Basic setup can be completed in 5-10 minutes. However, message template approval by WhatsApp may take 1-3 business days. We provide pre-approved templates to speed up this process.
Do I need a WhatsApp Business API account?
Yes, you'll need a verified WhatsApp Business account. We can help you through the verification process, which typically takes a few days. The API is required for programmatic messaging.
Can I use my existing phone number?
Yes, you can use an existing phone number, but it must be registered as a WhatsApp Business number. Note that once a number is connected to the Business API, it can't be used in the regular WhatsApp app.
What are the messaging costs?
WhatsApp charges per message based on the country and conversation type. User-initiated messages are typically free for 24 hours, while business-initiated messages have costs ranging from $0.005 to $0.09 per message.
Is the integration GDPR compliant?
Yes, our WhatsApp integration is fully GDPR compliant with end-to-end encryption, data processing agreements, and user consent management. We also provide tools for data deletion and export requests.
Resources & Documentation
API Documentation
Complete API reference with code examples and webhook documentation.
Video Tutorials
Step-by-step video guides for setup, configuration, and advanced features.
Best Practices
Industry best practices and tips for maximizing WhatsApp integration effectiveness.
Support Center
24/7 technical support with dedicated WhatsApp integration specialists.
Ready to integrate WhatsApp?
Start your free trial and set up WhatsApp integration in minutes.